At QuickBooksDesktopPro.us, we aim to ensure customer satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds are granted.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- Product Issues:
- If the product or service delivered is significantly different from its description or does not function as intended.
- Technical Problems:
- If technical issues prevent you from accessing or using the product, and we are unable to resolve the problem within 7 business days.
- Duplicate Payments:
- If you were accidentally charged twice for the same product or service.
2. Non-Refundable Situations
Refunds will not be issued in the following circumstances:
- Change of mind or dissatisfaction unrelated to product functionality.
- Failure to meet system requirements or improper installation.
- Services already provided or downloaded products accessed.
- Products purchased under promotional discounts or final sale terms.
3. Refund Request Process
To request a refund:
- Email us at [email protected] with the following details:
- Order number
- Reason for refund request
- Any supporting evidence (screenshots, descriptions, etc.).
- Refund requests must be submitted within 14 days of purchase.
4. Refund Approval
- Refund requests will be reviewed within 5-7 business days.
- Approved refunds will be processed to the original payment method within 5-10 business days.
5. Contact Us
For any questions about our Refund Policy or refund requests, contact us:
QuickBooksDesktopPro.us
Email: [email protected]
Phone: +212 772-094971
Address: 257 Front St, Avila Beach, CA 93424, United States